Refund & Returns Policy

Refund & Returns Policy

If there is a problem with your order, contact us through the Contact page with your order number, a description of the issue, and clear photos where relevant. Please contact us before sending any item back so we can provide the correct return instructions.

Eligibility for returns, exchanges, or refunds depends on the product, its condition, the reason for the request, and consumer laws applicable to your location. If an order arrives damaged, incorrect, or defective, please contact us as soon as reasonably possible so we can review it.

Approved refunds are returned using the original payment method where possible; processing times depend on your payment provider or bank. This policy does not limit mandatory consumer rights under applicable law. Return arrangements and any costs will be confirmed when your request is reviewed.